TRULY WORLD CLASS SERVICE

Maintenance and Repair

We aim to provide repair and maintenance information, against payment, to independent operators in the waste management and automotive sector.

We can provide all relevant information to give you access to repair and maintenance information for our equipment.

• Dedicated service centres around the globe
• Carried out by experienced experts
• Factory trained service personnel at all distributors
• Service centres and distributors continually updated and trained by factories
• Genuine and approved parts used
• Distributors maintain parts stock levels
• Service contracts available
• Maintenance schedules, service contracts general repairs all carry warranty
• Mobile service available around the world 24/7

Genuine Spare Parts

We offer Genuine components for our equipment ensuring that fit, function and reliability are guaranteed when maintaining or repairing our equipment.

Our extensive inventory of genuine parts helps us fulfil a high percentage of orders directly from stock.

Spare parts availability is guaranteed long after the delivery of our equipment and our spare parts specialists have access to our customer database and documentation to determine the appropriate spares based on your equipment’s serial number.

We also work closely with our network of our distributors throughout the world. If we don't have a distributor in your country or region then we will supply you directly.

• Inventory of parts across the glove and can expedite from the nearest factory of distributor to minimise downtime
• Distributors and factory parts distribution centres maintain part stock levels
• Dedicated teams in factories to advise on part identification, support fitment and help fault find
• Same day dispatch of parts for delivery around the globe
• Many parts available same day direct from our parts centres
• OEM and genuine parts maintaining quality and expectations and ensuring fit and function
• Parts carry warranty

Training & Resources

To help you operate your equipment efficiently and safely we offer training for your drivers and crews.

We offer a full range of comprehensive product training and for workshop staff we offer in-depth Technical Training courses

We can provide training at your premises or at our facility with course content tailored to the vehicles and/or equipment you operate.

• Wide range of course programme offered at the TRRG Academy based in central Europe
• New and available courses published each year by factories
• Can be delivered on customer site of at our factories, some can be done online
• All customers are given operator training upon delivery
• Distributors have rigorous training programs ensuring factory compliance and being up-to-date
• Technical and commercial training available for distributors
• Training can be customised to specific requirement and operating environments
• Distributor network ensures training can eb carried out in customer mother language